Frequently Asked Questions
Everything you need to know about your Thrasher gear.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
What is your return policy?
We accept returns on unworn, unwashed apparel within 30 days of purchase. Items must be in their original packaging with all tags attached. Please note that sale items and magazines are final sale.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international customers are responsible for any customs duties or import taxes.
How do I know what size to order?
Our apparel generally follows standard US sizing. We provide a detailed size chart on each product page to help you find the perfect fit for hoodies, t-shirts, and jackets.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I change or cancel my order?
Because we aim to process orders quickly, we can only make changes or cancellations within 1 hour of the order being placed. Please contact our support team immediately for assistance.